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Commitment to privacy
Kumon Australia and New Zealand (“Kumon”) is bound by the Privacy Act 1988 (Cth) (“Privacy Act”) and will protect your personal information in accordance with the Australian Privacy Principles. These principles govern how we can collect, use, hold and disclose your personal information. Protecting your privacy and the confidentiality of your personal information is fundamental to the way Kumon does business.
Information that we collect and hold
We advise that much of the information that you may have provided, or may be asked to provide to Kumon is ‘personal information’ as defined by the Privacy Act. Kumon collects and holds personal information such as the student’s name, gender, date of birth, age, school year, address, and the parents/guardians’ details such as their names and contact details.
How we collect and hold your personal information
We typically collect and hold such information by requesting students to fill out a Student Enrolment Form which is completed by the student’s parent or guardian. We may store your information in hard copy or electronic format, in storage facilities that we own and operate ourselves, or that are owned and operated by our service providers. We take reasonable steps to maintain the security of your information and to protect it from unauthorised disclosures.
Purpose of collecting, holding, using and disclosing personal information
Collection of your personal information is required for the following purposes:
We may also use your personal information to keep you informed of upcoming events and/or to offer you our products or services that we believe may interest you. If you do not want to receive such communications from us, please contact us.
Disclosure of your personal information
In accordance with the Australian Privacy Principles, your personal information may only be disclosed (i) to you and your parent/guardian (if you are a minor), (ii) as may be required or authorised by or under an Australian law or a court/tribunal order, or (iii) to Kumon’s overseas related entities including, but not limited to Kumon Institute of Education Co., Ltd, located in Japan, and its local and global affiliates and licensees. Such disclosure of personal information to these overseas recipients will be made only for the purposes outlined above.
Access and correction
You are entitled to access your personal information held by Kumon upon request. If you wish to access or correct your personal information held by Kumon, please contact our Privacy Officer on +61 02 9467 2230 or firstname.lastname@example.org.
If you have any queries or complaints regarding our approach to compliance with the Australian Privacy Principles, you may contact our Privacy Officer on +61 02 9467 2230 or email@example.com.
All complaints will be considered by our Privacy Officer, and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will take appropriate steps to rectify the problem. If you are not satisfied with our response to your complaint, you may make a complaint to the Office of the Australian Information Commissioner by using the contact details on the website www.oaic.gov.au.