Intellectual Property Notice

The logos, graphics, pictures, design, and layout (“Contents”) of this entire website are the exclusive property of Kumon Asia & Oceania Pte Ltd. The Contents contained on this website shall not be reproduced, attached, copied, or linked to or from, any other website or any other print or electronic medium without the express written consent of Kumon Asia & Oceania Pte Ltd.© 2019 Kumon Asia & Oceania Pte Ltd. All rights reserved.

Privacy Policy

Commitment to privacy

Kumon Australia and New Zealand (“Kumon”) is bound by the Privacy Act 1988 (Cth) (“Privacy Act”) and will protect your personal information in accordance with the Australian Privacy Principles. These principles govern how we can collect, use, hold and disclose your personal information. Protecting your privacy and the confidentiality of your personal information is fundamental to the way Kumon does business.

Information that we collect and hold

We advise that much of the information that you may have provided, or may be asked to provide to Kumon is ‘personal information’ as defined by the Privacy Act. Kumon collects and holds personal information such as the student’s name, gender, date of birth, age, school year, address, and the parents/guardians’ details such as their names and contact details.

How we collect and hold your personal information

We typically collect and hold such information by requesting students to fill out a Student Enrolment Form which is completed by the student’s parent or guardian. We may store your information in hard copy or electronic format, in storage facilities that we own and operate ourselves, or that are owned and operated by our service providers. We take reasonable steps to maintain the security of your information and to protect it from unauthorised disclosures.

Purpose of collecting, holding, using and disclosing personal information

Collection of your personal information is required for the following purposes:

• Administering our Kumon Education Centres;
• Monitoring and improving the performance of the students and our Kumon Education Centres;
• Developing and improving the Kumon learning materials and instructional methods for use domestically and internationally;
• Providing training to employees of Kumon and its related entities, and instructors of Kumon Education Centres domestically and internationally;
• Opening, managing, and developing Kumon Education Centres domestically and internationally; and
• Any other purposes the student’s parent/guardian has been given notice of in the Student Enrolment Form or otherwise.

We may also use your personal information to keep you informed of upcoming events and/or to offer you our products or services that we believe may interest you. If you do not want to receive such communications from us, please contact us.

Disclosure of your personal information

In accordance with the Australian Privacy Principles, your personal information may only be disclosed (i) to you and your parent/guardian (if you are a minor), (ii) as may be required or authorised by or under an Australian law or a court/tribunal order, or (iii) to Kumon’s overseas related entities including, but not limited to Kumon Institute of Education Co., Ltd, located in Japan, and its local and global affiliates and licensees. Such disclosure of personal information to these overseas recipients will be made only for the purposes outlined above.

Access and correction

You are entitled to access your personal information held by Kumon upon request. If you wish to access or correct your personal information held by Kumon, please contact our Privacy Officer on +61 02 9467 2230 or privacy@kumon.com.au.

Complaints procedure

If you have any queries or complaints regarding our approach to compliance with the Australian Privacy Principles, you may contact our Privacy Officer on +61 02 9467 2230 or privacy@kumon.com.au.

All complaints will be considered by our Privacy Officer, and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will take appropriate steps to rectify the problem. If you are not satisfied with our response to your complaint, you may make a complaint to the Office of the Australian Information Commissioner by using the contact details on the website www.oaic.gov.au.

Fees & Charges

• The enrolment fee and the monthly tuition fee are not refundable in part or in full under any circumstances unless otherwise agreed by Kumon (Australia) Pty Ltd.
• All monthly tuition fees are payable in advance on a calendar month basis. For example, October’s monthly tuition fee is payable before the end of September.
• Kumon encourages continuous study. However, in the event that a child is unable to attend the centre the following month, notification must be given to the Instructor by the 15th of the current month. If notice is not given by the 15th of the current month, the full tuition fee for the following month is due and payable.
• If a child is absent from the centre for more than three months, and does not resume and pay full fees in the fourth month, a re-enrolment fee is payable should I choose to re-enrol.
• If a child wants to transfer to another subject or centre, notice must be given to the Kumon Education Centre by the 15th of the current month. If such notice is not given, the monthly fee for the following month is payable.
• The Kumon Education Centre reserves its right to change its days of operation or close for a certain period of time due to public holidays or holiday periods (e.g. for a period up to 3 weeks over the Christmas/New Year period) and/or any unforeseeable event (e.g. an act of God). In such event, the Kumon Education Centre and/or Kumon (Australia) Pty Ltd will advise parents of such change as early as practicable through written and/or direct communication. No fees will be refundable given that worksheets will still be provided to the children during that closure period.
• In the event that the fees are not paid by the due date, Kumon has the right to charge all reasonable costs and disbursements incurred by Kumon to process or recover such fees.

Tablet study with KUMON CONNECT

For screen time, Australian Government guidelines recommend the following:

• Children younger than 2 years old: no screen time.
• 2-5 years old: no more than 1 hour per day.
• 5-17 years old: no more than 2 hours of sedentary recreational screen time per day (not including schoolwork).

For tablet usage, the World Health Organisation recommends the following:

• For children between 2-4 years old, up to 60 minutes of screen time per day.

Tablet study with KUMON CONNECT is within the above recommended limits.